The BCP ensures you have measures in place to maintain operations during a crisis.
Review and edit, or replace, this content as appropriate to meet the needs of your business. Ensure everything within [brackets] and in the tables is customized before finalizing.
Last reviewed and updated: [date]
Owner: [Full Name]
Responsible Team: [Department/Business Unit Name]
Objective:
The Business Continuity Plan, with all necessary procedures, is designed to be practical, accessible, and ready for activation in case of incidents.
Key Roles and Responsibilities:
Authority for Plan Activation: Designated individuals are authorized to initiate the disaster recovery process in case of downtime or data exposure.
|
Name |
Title |
IM (ex. Slack) |
Personal Phone # |
|
1. [Full Name] |
Head of Engineering |
@[Name] |
|
|
2. [Full Name] |
VP of Product |
@[Name] |
NOTE: Reference Disaster Recovery Plan [internally here] for more info on the team trained to handle system downtime or data loss.
Scope and Dependencies:
Platform/Product Dependencies Table:
A detailed overview of key services, their RTOs, RPOs, and the redundancy/recovery strategies in place:
|
Product/Platform Dependencies |
Used by Activity / Service Deliverable |
RTO |
RPO |
Recovery / Redundancy |
|
AWS |
Primary infrastructure, app.[domain name].com, [Product/Service offering] & [Product/Service offering] |
90 min |
5 min |
[Backup Configuration link] |
|
GitHub |
Primary infrastructure, app.[domain name].com, [Product/Service offering] & [Product/Service offering] |
90 min |
5 min |
Eng Team - [Clone Repo - Laptops] |
|
multi.app |
Primary infrastructure, app.[domain name].com, [Product/Service offering] & [Product/Service offering] |
90 min |
5 min |
Doesn’t store data. Collab tool for dev. |
|
Jira & Confluence |
All |
30 min |
10 min |
|
|
Slack |
All |
30 min |
10 min |
Pro Plan - Message & File Retention |
|
HubSpot |
Knowledge Base & Customer Success (support) |
30 min |
10 min |
|
|
Google Workspace |
Knowledge Base & Customer Success (support) |
30 min |
10 min |
Trustero Tip: Fill in the table with your specific service dependencies and strategies. Underlined terms should be customized with internal links.
Redundancy and Recovery Strategies:
Tailored strategies based on RTOs and RPOs from our BIA, including Backup and Restore, Pilot Light, Warm Standby, Multi-site Active, and Public Cloud Computing solutions for robust and immediate response.
- Backup and Restore: If RTO is hours.
- Pilot Light: For tens of minutes RTO, with some provisioning required.
- Warm Standby: If RTO is just minutes.
- Multi-site Active: For real-time failover with zero downtime.
Customize it: Remember, this template is just a starting point. Tailor it to fit the specifics of your operations and technology stack.
Stay Prepared: Regularly review and update your BCP to keep it aligned with your current business operations and technological advancements.
Associated Controls: Upload to BC01