Trustero’s Jira workflow integration allows you to connect evidence-gathering workflows in Jira directly with Trustero, reducing manual effort and enabling smoother collaboration between systems. This guide covers how to use this integration.
Trustero’s Jira workflow integration allows you to connect evidence-gathering workflows in Jira directly with Trustero, reducing manual effort and enabling smoother collaboration between systems.
The integration enables you to:
- Create Request for Evidence issues in Jira projects for specific control(s)
- Collect the attachments as evidence within Trustero when issues are set to Done
- Link existing issues within Jira by updating the issue’s label and the title with the control ids
Enabling the Jira Workflow Management Integration
To enable the Jira Workflow Management Integration, navigate to the Workflow Management Systems Page through the Navigation Bar under INTEGRATIONS
Toggle the ON/OFF button of the Jira Workflow and configure the following fields:
- Site URL - Base url of your Jira instance (e.g. example.atlassian.net)
- Label - Jira Label to be used to identify tickets to be created/linked
You will be redirected to Jira Permissions page, click Accept
Next you will be redirected back to Trustero to finish the setup and configuration
Select the projects within Jira that the integration has access by providing the following information
- Name: Nickname for the setting (e.g. Engineering, HR, etc)
- Project: Project where ticket would be created
- Issue Type: Type of Jira issue to be created
Click Set Configuration
Creating Workflow Tasks for Controls
To create a workflow task for a specific control, navigate to its show page.
Click the Create Workflow Task button under the Evidence Tab
Select the destination project within the modal and then click Continue in Jira
You will be redirected to Jira in order to finish the issue. Usually it will require you to fill out additional fields.
- Summary / Title - This automatically pre-populated with the control tag.
- You can assign multiple controls for the ticket by adding control tags as follows:
- e.g. [AM01][AM02] Request for asset evidences
- You can assign multiple controls for the ticket by adding control tags as follows:
- Note: It is critical for the issue to have the control reference in this format [Control ID] for it to be assigned to a control
- Description - Optional, Context for the ticket
- Reporter - Required
- Assignment - Required
- Label - This automatically pre-populated with the label assigned during configuration
- Note: Do not delete or change the label
Finally, click the Create button.
The issue will be created within Jira with the selected project and assigned to an individual for completion.
Adding Attachments as Evidence
As long as the tickets are configured correctly (Title, Label) adding evidence is straightforward.
Attach the evidence file(s) to the ticket and set it to DONE.
You can view the attachment within Trustero
You can also visit the Control show page to view the evidence listing
Notes:
- You can still add attachments after the ticket is set to DONE. The integration will find and add the evidence the next time it syncs with Jira.
- You can add attachments to the comments section as it adds it to the ticket as well.
- If you want to delete the pulled evidence, You will need to delete it from the source ticket and the previous evidence/s within Trustero.