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Truster Portal Content (Branding)

Content Management / Branding

This tab lets publishers manage the overall look and feel of the Trust Portal visitors site. This also lets publishers select which compliance logos to include and modify the non-disclosure agreement that will be presented for confidential and restricted documents.

Getting Started

  1. Trust Portal Publishers (or Admins) go to the app; navigate to Customer Trust / Content Management / Branding tab
  2. Configure branding (see image details below)
  3. Enter link information (contact email, privacy policy, website URL)
  4. Create company summary
  5. Select compliance framework logos to include (upload custom logos if necessary)
  6. Edit information to include in non-disclosure agreement (company name, contact email)
  7. Preview site to make sure branding is correct
  8. Publish branding changes (if other features are going to be enabled, you may want to wait until the entire portal is configured before clicking Publish All)

 

Image Details

The portal can be customized with a logo and header images and browser icons.

Header image

You can provide a custom header image for your page. Here's how it's used:

  • Placement: The image is used as a background at the top of the portal.

  • Positioning: The image is centered both horizontally and vertically.

  • Scaling: The image is automatically scaled to cover the entire header area. This means:

    • The image will fill the space without distortion.

    • Some parts of the image may be cropped to maintain its aspect ratio.

  • Recommended Size: For best results, provide a landscape-oriented image (e.g., 1600x600 pixels or similar).

  • File Format: JPEG or PNG works best.

Property

Recommended Value

Max file size

≤ 400 KB

Preferred width

1000–1600 px

Preferred height

300–500 px

Min width

800 px

Min height

200 px

Aspect ratio

~2:1 to 3:1 (landscape)

Formats

JPG (photos) or PNG (graphics, logos)

Logo image

The logo is at the top of your portal.

Constraint

Value

Max file size

100 KB

Max dimensions

600px (width or height)

Min dimensions

100px (width or height)

Aspect ratio

Any (non-square logos allowed)

Formats

JPG (photos) or PNG (graphics, logos)

(SVG formats will not render properly in automated emails)

 

Custom Browser Tab & Favicon

The title and favicon of a browser tab can be customized to align with your branding. Here are the specs: 

  • Title
    Displays as the title in the browser tab
    • Must be fewer than 256 characters
  • Favicon
    Appears next to the title in the browser tab 
    • Maximum size: 256x256 pixels
    • Supported file types: .png.jpg.ico

 

Example Page